Municipal Rating System—A Municipality Compliance Index

نویسندگان

چکیده

This research paper presents and discusses the main results generated obtained with proprietary computer platform CIDIUS®, developed by authors of this work, which aims to support decision-making process Portuguese mayors. Thus, keeping in mind theoretical models based on data collected through questionnaire given population, we tried understand influence that dimensions Notoriety, Image, Reputation (NIR), Citizen Voter Expectations (CVE), Contestation Complaint Municipal Executive (CCME), Perceived Value (PV), Organizational Performance Quality (OPPQ) has a positive effect Municipe Satisfaction (MS). The parishes municipality Valongo were selected analyzed, namely Alfena, Campo e Sobrado, Valongo, Ermesinde, total 998 valid questionnaires collected. It was concluded all studied except dimension had statistically significant impact suggest need for use these opinion-gathering techniques encourage active citizen involvement daily life their municipality, as well information gives executives ability take political action is appropriate interests expectations citizens.

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ژورنال

عنوان ژورنال: Administrative Sciences

سال: 2022

ISSN: ['2076-3387']

DOI: https://doi.org/10.3390/admsci12020046